Flight delays are common, but they do not have to ruin your airport transfer. This guide explains how pre-booked taxi services handle delays so your pickup stays coordinated even when your schedule changes.
How flight monitoring handles delays
When you book an airport pickup, your driver uses live flight tracking to monitor your arrival time. If your flight is delayed your driver is notified automatically and adjusts their arrival at the airport to match.
- No need to call or text — tracking is automatic.
- No extra charges for standard flight delays.
- Your driver arrives when you land, not hours before.
What happens at the airport
Once your delayed flight lands, the standard pickup process applies. Your driver will message you with their location so you can meet without confusion, even if the terminal is busy.
Frequently asked questions
Will I be charged extra if my flight is delayed?
No. Standard flight delays are covered. Your driver monitors your flight and adjusts their schedule at no extra cost.
What if my flight is diverted to another airport?
Contact the booking team as soon as possible. Alternative arrangements can be discussed depending on the situation.
How long will my driver wait after I land?
Your driver will wait a reasonable time after landing to allow for baggage collection and customs. Specific waiting policies are confirmed at booking.